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Website regulations

§1.   General provisions

  1. The use of the Website is possible 24 hours a day, 7 days a week.
  2. The Service Provider makes these Regulations available on the Website. Users may at any time: gain access to the Regulations, record them, acquire and restore by printing or saving on a data carrier.
  3. The information provided on the Website does not constitute an offer of the Service Provider within the meaning of Art. 66 of the Civil Code, and only the invitation of Users to submit offers to conclude a contract, in accordance with art. 71 of the Civil Code.
  4. In order to use all the functionalities of the Website, it is necessary for the User to dispose of it:
  • an ICT device with access to the Internet,
  • a correctly configured web browser in the current or previous version: Microsoft Edge, Mozilla Firefox, Google Chrome, Safari or Opera, with JavaScript support enabled.
  1. Using the Website may involve the User incurring fees for Internet access and data transmission, to the extent established in the contract with the telecommunications operator whose services the User uses.

§2.   Ordering services

The website does not allow the ordering of services.


§3.   Contact form

  1. The service provider provides the basic functionality, which is the contact form.
  2. To use the functionality of the contact form, complete its obligatory fields, enter the desired content, and then send a message to the Service Provider.
  3. The Service Provider will respond immediately, using the functionality of the Website, by phone or electronically, by sending an e-mail to the User.


§4.   Complaints procedure

  1. The complaint may be submitted by letter or e-mail to the postal or electronic address of the Service Provider. They can be submitted using the form, a model of which is attached to the Regulations, but it is not obligatory.
  2. The service provider recognizes complaints for the services provided within 14 days from the date of notification
  3. The Service Provider will inform the Consumer about the method of settling the received complaint by e-mail or by ordinary letter, depending on the Consumer’s will or the method of lodging a complaint used by him.
  4. The consumer has the option of using the following extrajudicial means of dealing with complaints and redress: submitting a complaint via the EU ODR online platform, available at URL http://ec.europa.eu/consumers/odr/, in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC.


§5.    Processing of data and cookies

  1. Information on the conditions of personal data processing by the Service Provider can be found in the Website’s Privacy and Cookie Policy.
  2. Information on the cookies used can be found in the Privacy and Cookies Policy of the Website.


§6.   Website Content License Terms

  1. The Service Provider grants to Users who use the Website a free license for their own personal use and in order to enable the use of the Website, subject to these conditions.
  2. The name, graphic design, structure, source or compiled code of the Website, websites used to operate it and any documents developed by the Service Provider in connection with the provision of the Website, including related works, including the Regulations and other documents or messages sent in in connection with the provision of services, they are works within the meaning of the copyright law. The Service Provider does not transfer to the User the proprietary copyrights to the Website or any works constituting its part, or the right to grant permits regarding the disposal and use of proprietary copyrights to these works or the Website, as well as the exercise of other derivative rights, not reserved in license terms.
  3. The right to use the Website and related works is valid in the following fields of use: saving and playing in the memory of a telecommunications device at a place and time chosen by you, and access and display via a telecommunications device at a place and time chosen by you.
  4. The user may not: rent, lease or resell works or any part of them, as well as create derivative works based on them, change works, delete information about property rights or copyrights that may appear in the area of works, use works for purposes infringing applicable provisions of common law or ethical and moral standards.
  5. The license is unlimited in time, unlimited in terms of territory and non-exclusive, and applies to the entire Website and related works. The Service Provider retains exclusive rights to decide to maintain the integrity of the Website.
  6. By publishing any content in the area of the Website, the User grants the Service Provider a free, unlimited in time, territorially unlimited and non-exclusive license for their use in the following fields of use: publication in the area of the Website, saving and restoring in the memory of a telecommunications device at a place and time by themselves, access and display via a telecommunications device at a place and time selected by them, with the right to sub-license, in order to enable Users to use the Website.
  7. The User acknowledges that it is forbidden to provide any content to or via the Website:
  • unlawful,
  • that may mislead other Users,
  • violating the personal rights of Users, the Service Provider or third parties,
  • commonly considered offensive, vulgar or violating good manners, in particular: pornographic content, content promoting drug use or excessive alcohol consumption, content inciting racism, xenophobia or spreading hatred.
  1. The Service Provider is entitled to remove or moderate content that violates the provisions of the Regulations or the provisions of generally applicable law.


§7.    Terms of validity and changes to the regulations

  1. The Regulations enter into force within 3 days from the date of their publication on the Website.
  2. Amendments to the Regulations may occur due to changes in the law, as well as due to technical or organizational changes regarding the services provided by the Service Provider.
  3. The Regulations are amended by publishing their new content on the Website.
  4. The Service Provider publishes information about the amendment to the Regulations in the area of the Website, no later than 3 days before the effective date of its new wording. The publication of this information takes place by making the consolidated text of the Regulations available on the website.
  5. The Service Provider sends electronically information about the amendment to the Regulations, if the parties are bound by an agreement concluded for an indefinite period.


§8.    Final Provisions

  1. The meaning of capitalized terms is consistent with the explanations in the part describing the definitions used in the Regulations.
  2. The service provider is not responsible for:
  • interruptions in the proper functioning of the Website or improper provision of services, caused by force majeure, in relation to Users who are not Consumers,
  • interruptions in the proper functioning of the Website or improper performance of services to Users who are not Consumers, caused by technical activities or reasons attributable to entities through which the Service Provider provides,
  • benefits lost by Users who are not Consumers.
  1. If there is no possibility of an amicable settlement of the dispute between the Service Provider and a User who is not a Consumer or a Consumer not residing in the territory of the Republic of Poland in the circumstances of allowing such a possibility under the provisions of national law, the competent court for the seat of the Service Provider shall be established for its settlement.
  2. In relation to Users who are not Consumers or to Consumers who do not reside in the territory of the Republic of Poland, if the provisions of their national law allow such a possibility, the law applicable to the performance of the contract concluded with the Service Provider and the settlement of disputes related thereto shall be the law of the Republic of Poland.
  3. The provisions of the Regulations are not intended to exclude or limit the rights of the User who is a Consumer, resulting from the provisions of generally applicable local law.
  4. In relation to contracts concluded with the Service Provider, in the event of non-compliance of the Regulations with the provisions of law generally applicable in the consumer’s country, these provisions shall apply.
  5. If the provisions of the Regulations prove to be invalid or ineffective, this circumstance does not affect the validity and effectiveness of the remaining provisions of the Regulations. Instead of invalid or ineffective provisions, there will be a norm corresponding to what the parties have agreed or what they would have agreed if they had included such a provision in the Regulations.


§9.    Definitions used in the regulations

A consumer is a User who is a natural person and concludes a contract for purposes not directly related to his business or professional activity.

The Regulations are these contractual conditions, the subject of which is the provision of electronic services by the Service Provider to Users via the Website.

A website is a website run by the Service Provider at the URL : syzan.com/pl.

The service provider is TMR COMPLETE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA based in Warsaw (02-013) at ul. Williama Heerleina lindleya 16, entered in the Register of Entrepreneurs of the National Court Register under the KRS number: 0000853980, NIP: 7010807133 and REGON: 369646727, being the service provider, administrator and owner of the Website. The Service Provider can be contacted by calling 888 888 436 and using the e-mail address : biuro@topmovers.pl.

The user is a natural person, provided that he has full legal capacity or limited legal capacity in cases regulated by generally applicable law or subject to the consent of a legal representative, as well as a legal person or an organizational unit without legal personality for which the provisions of generally applicable law grant legal capacity, which concludes a contract for the provision of a service with the Service Provider.